🚀 The response to the Global CX Inner Circle has been incredible.
Applications have come in from CX leaders across countries, industries, and organizations. What excites me most is not the number, but the quality of the people behind them.
🤩My favorite feedback: „This is the first room where I don’t have to explain myself before I can be honest.“
That’s exactly what I hoped for when I started building the Global CX Inner Circle, together with Parloa.
#CustomerExperience will never be shaped by isolated organizations working in silos. It will be shaped by leaders who learn from one another and openly discuss what is really happening inside their businesses.
That is why the Circle is intentionally different: not a public networking group, but a curated, invitation-only, international peer community for senior in-house CX leaders who want to actively shape what comes next.
🚀And here’s the first concrete milestone: our biweekly calls start on July 1st — every other Wednesday, 4 to 5 PM CET. Ahead of each call, members get the topic in advance from me, so they can bring the questions that matter most to them.
Founding Members are helping to build the community, shaping its culture and direction from day one. 🌍 We are especially looking to welcome more Founding Members from Italy, Spain, France and the UK — if someone comes to mind, I’d love an introduction. We already welcome Simone Taverne, Pascal Dué, Matthias Quirmbach 🙏
To keep this genuinely peer-to-peer, the Circle is intentionally built for in-house CX leaders only. We are currently not able to include consulting firms, BPOs or technology vendors — not because their perspective isn’t valuable, but because the depth of exchange we protect depends on everyone sitting at the table with the same kind of responsibility. Every application is reviewed carefully.
If you are a senior CX leader and believe you would be a valuable addition — I’d love to hear from you. Recommendations are very welcome too. 🤍
👉 Applications are open: https://lnkd.in/dEAqK2WE
The future of Hashtag#CustomerExperience will be built together. ✨
If you have any questions, reach out anytime. What would be your first topic you would like to talk about?
Motivated service greetings
Anika