Last week, the CX Inner Circle came together in person for the very first time in Berlin. 🤍
Latané Conant and I started this community with one goal in mind: to create a trusted space where CX leaders can be candid with their peers and grow together. Today, leaders from 25+ countries across 4 continents meet regularly to exchange real experience, practical use cases and different perspectives. 🌍
Behind it all is a shared ambition: Customer Experience deserves a stronger voice at the boardroom table!Seeing those connections made in person in Berlin was incredible. The highlight? Hearing our members Matthias Quirmbach, Simone Taverne, Carsten Biel share, in their own words, why they joined and what they get out of it. That’s what this community is all about.
A heartfelt THANK YOU to everyone who joined us, especially our Founding Members for sharing their perspectives and everyone contributing to this growing community! 🤍Next stop: Lisbon on November 10th, with more meetups to follow.
👉If you lead CX or service and want honest, practical exchange with peers, we’d love to have you as part of this community. Apply via the link in the first comment.
Latané & Anika
