PREMIUM CUSTOMER SERVICE CONSULTING

Put your business on the path to growth! 🚀

Leading consulting for scalable customer service.
Whether you’re a startup or a large corporation—we’ll help your
customer service team thrive through growth, digital transformation, and excellence.

Anika Tannebaum – Europas No. 1 Service Expertin präsentiert das R+V Versicherungen Logo als Partner
Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach – Magenta T-Logo der Deutschen Telekom aus ihrer Kundenservice- und Leadership-Arbeit
booking.com Logo
ebay Logo
Anika Tannebaum – Europas No. 1 Service Expertin präsentiert das Gothaer Logo, Kunde im Service
GETSAFE Logo
Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach präsentiert das Hilton Logo als Kunde
Anika Tannebaum – Europas No. 1 Service Expertin präsentiert das WestLotto Logo, ein langjähriger Kunde von ihr
Anika Tannebaum – Europas No. 1 Service Expertin präsentiert das WOLL Logo – Extraordinary Made in Germany
Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach – Bitpanda Logo, verwendet in ihren Präsentationen zu Kundenservice und Fintech
Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach – präsentiert eine exzellente Customer-Service-Bewertung (CSAT) mit lächelnden und neutralen Smiley-Symbolen, die Kundenzufriedenheit digital darstellen.

We turn every customer interaction into a wow moment

Do you want to future-proof your processes—and not just react, but truly delight your customers? Then now is the right time.

My Consulting is your solution for scalable, modern customer service—one that demonstrates a commitment to excellence, enables growth, and delivers measurable results.

Anika Tannebaum – Europas No. 1 Service Expertin inspiriert ein Team von drei Kundenservice-Mitarbeitern mit Headsets, die gemeinsam vor einem Monitor lächeln

LET’S CREATE MOMENTS OF WOW!

More satisfied customers.
Shorter wait times.

Whether it’s self-service, KPI management, digital tools, or team leadership: Together, we’ll build the foundation for true service excellence—and lasting customer loyalty. Let’s work together to create structures, strengthen processes, and delight customers.

Here’s how I can support you:

Anika Tannebaum – Customer Service Beraterin & Executive Sparring Partnerin bei CX Transformation – goldenes Pokal-Icon für das 100 Days to Grow Programm

Optimizing Digital Processes & Structures

Anika Tannebaum – Customer Service Beraterin & Executive Sparring Partnerin bei CX Transformation – goldenes Seil- und Pfeil-Icon für das 100 Days to Grow Programm

Improve Help Desk & Self-Service

Anika Tannebaum – Customer Service Beraterin & Executive Sparring Partnerin bei CX Transformation – goldenes Spiral-Icon für das 100 Days to Grow Programm

KPI Management & Improving Performance

Anika Tannebaum – Customer Service Beraterin & Executive Sparring Partnerin bei CX Transformation – goldenes Linien- und Kreismuster-Icon für das 100 Days to Grow Programm

Service Automation & Implementing AI

Anika Tannebaum – Customer Service Beraterin & Executive Sparring Partnerin bei CX Transformation – goldenes Vier-Kreise-Icon für das 100 Days to Grow Programm

Service Leadership Workshops

Anika Tannebaum – Customer Service Beraterin & Executive Sparring Partnerin bei CX Transformation – goldenes Kettenglied-Icon für das 100 Days to Grow Programm

Embedding Service Excellence & CX

#1 CUSTOMER SERVICE EXPERT

I am your equal partner

With 25 years of experience, strategic foresight, and a clear understanding of change, I’ll guide you and your team—with focus, empathy, and effectiveness.

Whether it’s a compact one-day workshop, individual coaching, or customized support—we design the process to fit your goals, structures, and challenges exactly.

Are you ready to take your service to the next level?
Then let’s get started together now.

Anika Tannebaum – Europas No. 1 Service Expertin und Keynote Speakerin mit grüner Brille als Symbol für den Kundenfokus

25 Years of Leadership

Top Keynote Speaker

Managed 1,800 employees

12 awards

Anika Tannebaum – Europas No. 1 Service Expertin, Customer Service Beraterin & Executive Sparring Partnerin bei CX Transformation – setzt sich dafür ein, den Kundenservice an die Spitze der Unternehmen zu bringen; Service ist eine Haltung.

HOW THE COLLABORATION WORKS

3 Steps to Your Premium Service Concept

Free initial consultation

We’ll discuss your current service situation, goals, and challenges. And you’ll already start to get some ideas.

You’ll receive a proposal that’s perfectly tailored to your organization’s structure, teams, and priorities.

Together, we make it happen—step by step.

REFERENCES

Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach stellt eine Kundin und ihr Feedback vor
Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach präsentiert eine Kundin im Schwarzweißporträt
Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach stellt eine Kundin vor.
Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach, präsentiert eine glückliche Kundin der Telekom.
Anika Tannebaum – Europas No. 1 Service Expertin, Keynote Speakerin & Leadership Coach stellt ihren Kunden vor

WORKING TOGETHER TOWARD OUR GOAL.

Ready for real change? Then let's get started!

Then schedule your free consultation with me today.

Because service is the new currency!